Reference

Your Agreement With 0q0

These terms set out the rules that govern your account on 0q0 — what you can expect from us, what we expect from you, and how disputes are…

Jurisdiction-dependent accessAccount ownership rulesDispute resolution processData handling commitmentUPI & Paytm covered

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What These Terms Actually Cover

0q0 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every part of your 0q0 account — from the moment you register to every transaction you make using UPI, Paytm, or PhonePe. Access to our platform depends entirely on whether local law in your region permits it; we do not extend service

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where it is not legally available. We reserve the right to suspend or close accounts that breach these terms, including accounts that provide false registration details. Funds held in your wallet are yours, subject to verification checks that comply with applicable financial regulations. Any promotional credit
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applied to your account carries its own conditions, which are published separately on the promotions page. We update these terms periodically — continued use of the platform after a published update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach Us About These Terms

Live Chat Our live chat team handles terms-related questions directly from your account dashboard. Available seven days a week, the chat window connects you to an agent who can clarify clauses or escalate a formal dispute on your behalf.

Email Support Send a written query about any clause in these terms to our support address. We aim to respond within 24 hours and every reply references the specific clause you raised, so you have a clear written record of our position.

Help Centre The help centre on 0q0.club hosts a plain-language summary of each section in these terms, updated whenever we revise the full document. Search by topic — account closure, wallet rules, or eligibility — to find the relevant clause fast.

HOW WE OPERATE

Security, Data and Account Accountability

We handle your account details, payment records, and session data under a clear set of internal controls. Here is what that means in practice for your account on 0q0.

Data We Hold

We store your registration details, transaction history with UPI, Paytm, or PhonePe, and session logs for as long as applicable regulations require. You can request a copy of your data at any time through the account settings page.

Cookie Policy

We use session cookies to keep your account logged in and preference cookies to remember your lobby layout. Analytics cookies are optional — you can manage them in the cookie settings panel without affecting your ability to access the platform.

Account Security

Every account is protected by password hashing and two-factor authentication via your registered mobile number. If you suspect unauthorised access, use the account lock feature in settings or contact live chat immediately for a security review.

Data Retention

Transaction records linked to UPI, Paytm, or PhonePe are retained for the period required by financial regulations. Once retention obligations expire, we delete or anonymise the data — you can ask us the exact schedule applicable to your account.

Who to Contact

Our data compliance contact handles all requests related to personal data — access, correction, deletion, or objection. Write to the address listed in the help centre and include your registered email so we can locate your account record quickly.

Requesting Changes

If you believe any detail we hold about you is incorrect, submit a correction request via email or live chat. We process corrections within five business days and notify you once the update is reflected across your account and transaction history.

Answers About These Terms

Common questions about how these terms apply to your 0q0 account, your rights under them, and how to get in touch when something is unclear.

Access to 0q0 depends on whether local law in your state or region permits it. Where it does, these terms govern your account in full. We recommend checking local law before you open an account, as eligibility varies by region.

We publish all updates on this page and note the revision date at the top. Continued use of the platform after a published change means you accept the updated terms. If you disagree with a change, you may close your account before the effective date.

Verified funds in your wallet at the time of closure are returned via the payment method you used — UPI, Paytm, or PhonePe. The process is subject to a standard verification check, and we aim to complete returns within three to five business days.

Submit a data access request through the account settings page or by emailing our data compliance contact. Include your registered email address. We respond within the period required by applicable law, typically within 30 days of receiving your request.

Providing false registration details, operating more than one account, attempting to manipulate outcomes, or using the platform from a region where it is not permitted all constitute breaches. We may suspend or permanently close accounts where a breach is confirmed.

Start by contacting live chat or email support with your account details and the specific clause in question. If the matter is not resolved at that stage, escalation paths are described in the dispute resolution section of the full terms document on our help centre.

You can submit a deletion request via email or live chat. We will delete or anonymise data that is no longer subject to a legal retention obligation. Some transaction records linked to UPI, Paytm, or PhonePe must be kept for regulatory periods before deletion is possible.

Your Agreement With 0q0

Reach Us About These Terms

Security, Data and Account Accountability

Data We Hold

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Answers About These Terms

01 Do these terms apply to me if I am in India?

02 Can 0q0 change these terms without telling me?

03 What happens to my wallet balance if my account is closed?

04 How do I request a copy of the personal data 0q0 holds on me?

05 What counts as a breach of these terms?

06 How are disputes between me and 0q0 resolved?

07 Can I ask 0q0 to delete my data entirely?

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